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Continuous Improvement

A practice of constantly examining and improving industry processes. We here at North Shore Steel are always looking for ways and processes to enable us to better serve our customers, our teammates and our communities. As part of this quest to better serve our customers we introduce our latest system enhancement application – Tag Team.

 

Tag Team is an electronic wi-fi based application that allows our multiple warehouses to better serve our customers through enhanced speed and accuracy when picking and preparing orders. It is our highest desire to set ourselves apart from other steel distribution companies through excellent customer service. Tag Team allows our warehouse operations team to receive advanced electronic notification of your order and your arrival to the North Shore Steel distribution facility. By receiving advanced notification our team is able to pull  your order, insert required documentation such as mill test reports and certificates of compliance all electronically and have your order ready to load when you arrive at the warehouse.

 

Our mission is to provide you our customer with fast, friendly and professional service . We know your time is valuable and you have a job to complete. North Shore Steel wants to be your partner in making your project a success every time. Tag Team will allow us to better serve you today and provide a platform to enhance our services in the future – Continuous Improvement.

 

To learn more about Tag Team and North Shore Steels many services and capabilities contact us at sales@nssco.com

by Daemon Beeman, Operations Manager